When a former customer rips off your product...

Published: 2017-09-18 - Topic:

For a little while we were selling to  I was selling them covers which they were turning around and selling to their customers for nearly double the price.  I backed away from selling to them after a few sales.  Earlier this year they came out with a new product they said they spent months working on according to their Facebook page.  I found their product stumbling upon a similar looking product on Etsy.  Come to find out that they put up multiple listings to probably attempt to overshadow my offerings.  Looking into it further, they made small tweaks to my design and used an almost identical assembly system for their product.  I was frustrated when I found this out at first, but quickly realized that as easy as it is to copy one product, they could never offer the variety of styles, options, freedom of design, nor value that we have been offering our customers for the past 7 years.  I added them to our price comparison page.  While I am sure what little they do have to offer is fine as a product, please don't pay nearly double the price for it.  

Here is our single v style cover:

and here is their close copy:



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